TD-1010

TD-1010 This can be solved through the recovery reset set option. Please follow this user guide:  With a paperclip press the “reset” button hidden inside the pinhole. Unit must be off but plug the charger into the tablet. • Press and hold the Volume Up (+) and press the reset … Continue reading

M-975 / M980K

M-975 / M980K This can be solved through the recovery reset set option. Please follow this user guide:  With a paperclip press the “reset” button hidden inside the pinhole located on the back of the tablet. Unit must be off. • There are THREE possibilities for this tablet.** FIRST Press … Continue reading

M-7088 / M-7066

Why is the Wi-Fi signal weaker than the other devices? A.  The cabinet of the M-7088 is made of metal and tends to block some of the Wi-Fi signal.   M-7088 / M-7066 This can be solved through the recovery reset set option. Please follow this user guide:  With a … Continue reading

9D181

9D181 The unit can be turned off or on but must be plugged into the charger. • Press and hold the Volume Down (-) and press the Reset button (a small pinhole) ONCE (you’ll hear it click) quickly let go of reset pinhole. • Continue holding Volume Down (-) button … Continue reading

T-711/T-711k

T-711 / T-711K This can be solved through the recovery reset set option. Please follow this user guide:  With a paperclip press the “reset” button hidden inside the pinhole. • The tablet will turns off. • Press and hold the Volume Down (-) button and the Power button together. • … Continue reading

Power Problems

Why is it that when the charger is plugged into the tablet there is no indication it is charging? A. This can result from 1 of 2 things. Either the charger is defective or the charger is not making contact with the tablet. To check if the charger is defective, … Continue reading

Screen Problems

Why isn’t my tablet responding to touch? A. With a paperclip press the “reset” button hidden inside the pinhole. The machine will turn off.  Re-start the unit. If the problem consists it can be one of two things. Either it can be a crack on the screen. Even the finest … Continue reading

Apps Problems

Why did the tablet stop working after the upgrade was installed? A. The firmware upgrade is done incorrectly or is the wrong version. The tablet must come in for repair.   Why do some apps download, but then indicate “can not play on a rooted device”? A. A firmware upgrade … Continue reading

Wi-Fi Problems

How come the Wi-Fi keeps sliding to “OFF” by itself? A.  The unit will have to be sent in for repair. The main board is defective.   Why is the tablet not connecting to Wi-Fi? A. If the Wi-Fi icon is gray in color, the tablet is connected to the … Continue reading