A. A firmware upgrade will need to be done on the tablet. The upgrades are available on the website. If the model # does not have an upgrade, then contact customer service to send it in. Some upgrades are too complicated to do from home.
A. Most tablets come with an E-Reader pre-installed. If tablet does not have an E-Reader go to the Google Market and download the desired E-reader free of charge. (E.g. Kindle, Aldiko, EBook Reader etc.)
A. Go to the SETTINGS > SECURITY > check UNKNOWN SOURCES. Go back to the Google Market and try again. If the applications are still not downloading, the Google Play-Store has locked you out. Go to Settings > APPS > Google Play-Store > select Clear data. Go back to the Google Market and try again.
B. This is a technical glitch caused by a protocol procedure which can be reversed. Go to Settings > Account & sync > select the menu option on the upper right corner, “. . . “ > select Forget. NOW Go back to the Google Play-Store, and log back in. Now download any app desired.
Note: On first attempt the application may not respond. Retry