Power Problems

Why is it that when the charger is plugged into the tablet there is no indication it is charging? A. This can result from 1 of 2 things. Either the charger is defective or the charger is not making contact with the tablet. To check if the charger is defective, … Continue reading

Screen Problems

Why isn’t my tablet responding to touch? A. With a paperclip press the “reset” button hidden inside the pinhole. The machine will turn off.  Re-start the unit. If the problem consists it can be one of two things. Either it can be a crack on the screen. Even the finest … Continue reading

Apps Problems

Why did the tablet stop working after the upgrade was installed? A. The firmware upgrade is done incorrectly or is the wrong version. The tablet must come in for repair.   Why do some apps download, but then indicate “can not play on a rooted device”? A. A firmware upgrade … Continue reading

Wi-Fi Problems

How come the Wi-Fi keeps sliding to “OFF” by itself? A.  The unit will have to be sent in for repair. The main board is defective.   Why is the tablet not connecting to Wi-Fi? A. If the Wi-Fi icon is gray in color, the tablet is connected to the … Continue reading

Storage Problems

Why do the specifications state 8 GB of memory but when check the available storage is only 4 GB? A. The specification states the total amount of internal memory; however the Android system requires half of the storage memory available.   How come the PC does not recognize the tablet … Continue reading

The Double Power 9

The Double Power 9″ Capacitive Multi-Touch Screen Tablet GS-918 keeps you connected with the rest of the world through its built-in WiFi. It helps you keep up to date while on the go. Its Android 4.1 operating system supports a variety of applications. You can enjoy your favorite videos, music … Continue reading

DOPO 7” Internet Tablet MD-702(Android 2.3 OS)

The Double Power MD-702 with Wi-Fi 7″ Touchscreen Tablet PC features Wi-Fi connectivity for easy downloads and web access. Download and enjoy popular apps and games from pre-installed Amazon App Store. Play most popular video, music and photo formats. Download and read thousands of books from the included eBook reader. … Continue reading

DOPO 10.1” Internet Tablet TD-1010(Android 4.0 OS)

The Double Power 10.1″ Capacitive Multi-Touch Screen Tablet TD-1010 keeps you connected with the rest of the world through its built-in WiFi. It helps you keep up to date while on the go. Its Android 4.0 operating system supports a variety of applications. You can enjoy your favorite videos, music … Continue reading